Terms and Conditions
Effective Date: 23 September 2024
Welcome to SGR Luxe (“we,” “our,” or “us”). These terms and conditions outline the rules and regulations for the use of our website. By accessing and using our website, you accept these terms and conditions in full. If you do not agree with any of these terms, please do not continue using our website.
1. General Information
Business Name: SGR Luxe
Website: https://sgrluxe.com
Email: sgrluxury@gmail.com
Address: Baliapukur, Rajshahi, Bangladesh
2. Acceptance of Terms
By using our website, you agree to comply with these terms and conditions, and any policies referenced herein. We may update these terms from time to time, and such changes will be posted on this page. Your continued use of the website following the posting of changes constitutes your acceptance of the new terms.
3. Eligibility
To make a purchase on our website, you must:
- Be at least 18 years of age.
- Provide valid and accurate personal and payment details.
- Comply with these terms and applicable laws.
If you are under 18, you may only use the website under the supervision of a parent or guardian.
4. Account Registration
To purchase products from our website, you may be required to create an account. By registering, you agree to provide accurate and up-to-date information. You are responsible for maintaining the confidentiality of your account and password and accept responsibility for all activities that occur under your account.
We reserve the right to terminate your account at our discretion if you breach these terms.
5. Product Information
SGR Luxe sells fashion products for women and men. While we strive to provide accurate descriptions and images, we do not warrant that the product descriptions, colors, or other content are entirely accurate, complete, or error-free. In the event of an error in product information, we reserve the right to correct it and, if necessary, cancel or refuse any orders placed based on inaccurate information.
6. Pricing and Payment
All prices listed on the website are in the applicable currency for Bangladesh and are subject to change without notice. We use secure third-party payment processors to process transactions. By submitting your payment information, you authorize us to charge the applicable fees through your chosen payment method.
We reserve the right to refuse or cancel orders if there is a pricing error, fraud, or unauthorized transactions.
7. Shipping and Delivery
We offer shipping within Bangladesh and internationally, subject to shipping fees. Shipping times vary depending on your location and will be indicated during the checkout process.
SGR Luxe is not responsible for delays caused by customs clearance, postal services, or circumstances beyond our control.
8. Returns and Refunds
If you are not satisfied with your purchase, you may return the item(s) within 14 days of receipt for a refund or exchange, provided that:
- The items are in their original condition, unused, and with all original tags and packaging.
- You provide proof of purchase (receipt or order confirmation).
Please note that shipping fees for returns are the responsibility of the customer unless the return is due to a defect or error on our part. Refunds will be processed within 14 days of receiving the returned items.
9. Intellectual Property Rights
All content on the SGR Luxe website, including but not limited to product images, text, logos, graphics, and software, is the intellectual property of SGR Luxe or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not use, reproduce, distribute, or exploit any content without our prior written permission.
10. User Conduct
When using our website, you agree not to:
- Use the website for any unlawful purposes.
- Upload, post, or transmit any content that is defamatory, obscene, or harmful.
- Attempt to interfere with the proper functioning of the website.
- Access or collect data from the website using automated tools (e.g., scraping, bots).
We reserve the right to restrict or terminate your access to our website if we believe you have violated these terms.
11. Limitation of Liability
To the maximum extent permitted by law, SGR Luxe shall not be liable for any direct, indirect, incidental, or consequential damages that result from:
- Your use of, or inability to use, our website or products.
- Any errors, omissions, or inaccuracies in product descriptions or content.
- Unauthorized access to your personal data.
Our total liability in any event shall not exceed the amount paid for the specific product giving rise to the claim.
12. Indemnification
You agree to indemnify, defend, and hold harmless SGR Luxe, its officers, employees, and affiliates from any claims, liabilities, damages, and expenses arising from your use of the website, your breach of these terms, or your violation of any rights of third parties.
13. Privacy Policy
Your use of our website is also governed by our Privacy Policy. By using our website, you consent to the collection, use, and sharing of your data as outlined in the Privacy Policy.
14. Governing Law and Jurisdiction
These terms and conditions are governed by and construed in accordance with the laws of Bangladesh. Any disputes arising under or related to these terms shall be subject to the exclusive jurisdiction of the courts located in Rajshahi, Bangladesh.
15. Severability
If any provision of these terms is deemed unlawful, void, or unenforceable, that provision shall be severable from these terms without affecting the validity and enforceability of the remaining provisions.
16. Changes to Terms
SGR Luxe reserves the right to modify or update these terms at any time, and such changes will be effective immediately upon posting. Your continued use of the website after changes are posted constitutes your acceptance of the revised terms.
17. Contact Information
If you have any questions or concerns regarding these terms, please contact us at:
SGR Luxe
Baliapukur, Rajshahi, Bangladesh
Email: sgrluxury@gmail.com
By using our website, you acknowledge that you have read and understood these terms and conditions and agree to be bound by them.
